Known Issues

• VeryFitPro Strava Integration

User Manuals (PDF)

• Delvfire Altair (ID205G)
• Delvfire Arcturus (ID152)
• Delvfire Flare (ID115U)
• Delvfire Ignite (ID115)
• Delvfire Pulse (ID115Plus HR)
• Delvfire Sirius (ID205L)

3rd Party Apps

• Can I transfer my activity data over to Strava?
• How can I see my stats in the Apple Health app?
• How do I stop Apple Health using motion data generated by my Phone's sensors?

Accessories

• Replacement Watch Straps
• Replacement USB Charging Cables

App

• Which App do I need to set up my Delvfire?
• How do I install the VeryFitPro app onto an iPad?
• How do I install VeryFitPro for my Delvfire if Google Play is saying my device is not compatible?
• How can I save/restore my activity data to/from the VeryFitPro cloud?
• Can I view my activity data on more than one mobile device?

Battery & Charging

• Charging your Delvfire
• Why isn't a charger included with my particular Delvfire?
• Charging your Delvfire Ignite
• Why isn't my Delvfire charging?

Compatibility

• Is my Phone/Tablet compatible?
• Will my Delvfire work without a phone or tablet?

FAQs

• Can I setup more than one Delvfire on my device?
• Are Delvfire watches waterproof?
• How do I completely wipe the data from my tracker and the app?
• Does my Delvfire use mobile data?
• How do I remove the straps from my Delvfire?
• Can I use a Delvfire if I have a Pacemaker or ICD?

GPS

• Which models use connected GPS or built-in GPS and what's the difference?
• How do I capture a map of my route using GPS?

Heart Rate

• What are the flashing green lights on the back of my Delvfire?

Lost

• I've lost my Delvfire

Messages, Notifications & Alarms

• How can I view text messages on my Delvfire?
• Why can't I see text messages on my Delvfire?
• I've stopped receiving notifications on my Delvfire for text messages on my iPhone.
• How do I set up Sedentary Alert on my Delvfire?
• How do I manage alarms on my Delvfire?

Screen

• How do I change my watch from landscape to portrait?
• How do I change the watch face on my Delvfire Pulse?
• Why doesn't my Delvfire auto-wake when I flick my wrist?
• Can I increase my tracker's screen brightness?

Sleep

• I work night shifts, can I track my sleep during the daytime?
• How do I track sleep with my Delvfire?

Sports Modes

• Where do I see my sports mode activity data?
• How do I change which sports modes I can see on my Delvfire?

Steps & Distance

• Why does my tracker count steps when travelling in the car?
• How accurate are my steps?
• What can I do if my distance seems inaccurate?

Syncing Data

• How do I transfer data from my watch to the VeryFitPro app?

Troubleshooting

• Why won't my Delvfire pair with my mobile device?
• What does the wrench and -02 code mean?
• How to Reboot your Delvfire

Wear & Care

• Recommendations for Wear & Care

Orders

• I have a payment issue
• How can I download a VAT invoice for my Delvfire order?

Shipping

• I have a delivery issue

Returns

• Christmas season returns
• How do I return an item?

Wholesale

• Do you wholesale?