I have a delivery issue


Amazon is responsible for all aspects of billing, delivery, returns and refunds, we only supply our products to them. If you have an issue relating to any of the above you will need to contact Amazon directly for further assistance. However, if you have a warranty claim or require technical assistance, please do get in touch with us and we'll be happy to help you.

Help Yourself

In some cases you can resolve order or delivery related issues without the need to contact Amazon by opening Amazon > Your Account > Your Orders. Here you can amend your order, delivery options or cancel the order altogether, providing it hasn't already been shipped.

Contact Amazon

Via Amazon Website Via Amazon App
  1. Open the Amazon.co.uk contact us page by clicking here
  2. Click on the Start chatting now button
  3. Click An item I ordered in response to So, what can I help you with?
  4. Select the item in question when prompted
  5. Selected I need more help when prompt
  6. Describe your issue in a few words and submit it, you will be connected to a human assistant
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