How do I return an item?

You can return an item for a refund up to 30 days after the date you purchased it from Amazon. After this time, you will be eligible for a repair or exchange providing it's still within warranty.

How to return

  1. Pack the item back into its original packaging along with any documentation or accessories that came with it.
  2. Open Amazon > Your Account > Your Orders > Return Item. Amazon will then give you further instructions on how to return the item to them.

If you require further assistance with returning an item, you will need to contact Amazon directly either by email, phone or chat.

Contact Amazon

Via Amazon Website Via Amazon App
  1. Open the contact us page by clicking here
  2. Click on the Start chatting now button
  3. Click An item I ordered in response to So, what can I help you with?
  4. Select the item in question when prompted
  5. Selected I need more help when prompt
  6. Describe your issue in a few words and submit it, you will be connected to a human assistant
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