How do I completely wipe the data from my tracker and the app?

If you wish to completely wipe your activity data (present and past) from your tracker and the app please do the following:

  1. Open the App
  2. Tap Device (from the bottom menu)
  3. Tap Unbind (from the bottom of the page)
  4. Tap Unbind again when prompted
  5. Wait for Unbind Successful message to appear
  6. Delete the app from your device
  7. Re-install the app on to your device and run through the setup process until your tracker is paired to your device again. You should now have a clean slate to start from.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request



Please sign in to leave a comment.